Wema Bank plc has announced precautionary measures to ensure the protection of staff, customers and other stakeholders as Nigeria records increased cases of the new Coronavirus (COVID-19).
The lender in a statement said, “To ensure the continuity of businesses and economic activities with minimal effect from the pandemic, the bank has ensured that everyone visiting any of its branches takes a temperature test, makes use of hand sanitizers and maintains social distance.”
Head of Brand and Marketing Communications, Wema Bank, Mrs. Funmilayo Falola, said: “We are advising customers to refrain from visiting any of our branches during this period and make use of our digital banking platform, ALAT.
“With ALAT, they can pay bills, buy airtime and data to make calls and stay online. They can also pay for their Cable TV subscription to stay informed during this period.”
Falola also noted that the refreshing banking app allows customers to subscribe to Netflix, iTunes and EA Sports games to keep themselves active in the event of widespread isolation.
She also noted that customers can make cashless transactions such as funds transfers, bill payments, airtime and data recharge and much more using the bank’s USSD service, *945#.
In a bid to sensitize the public about the spread of the virus, Falola added that: “We have increased communication across our social media channels on the importance to adopt healthy practices as stipulated by the WHO guidelines and also cancelled all upcoming events, including Hackaholics, the Hackaholics Tech Fair and Songversation with Aramide which were scheduled to hold in April.”
“Measures have also been put in place for the safety and security of members of staff,”she assured.
She advised that for enquiries or issues, customers can contact the bank’s 24-hour contact centre, Purple Connect, on 08039003700, 07000PURPLE, 070022552528 or send an email to firstname.lastname@example.org or email@example.com
Wema Bank remains committed to the implementation of a safe working schedule for staff as well as secure banking services to customers, especially as the fight against the spread of the Coronavirus persists.