Skye bank Plc has expanded its digital financial offerings to customers by launching SkyeXperience, a unique banking solution. The bank’s Group Managing Director/Chief Executive Officer, Mr. Adetokunbo Abiru, said the overriding objective of launching the solution was to simplify service delivery and personalise the customer experience.
“As a pledge of commitment to a new service charter with our customers, we have decided to render to them this digital banking solution, which we call ‘SkyeXperience’ denoting such positive values as experience, excellence, excitement and experiential,” Abiru told the bank’s customers, stakeholders and the regulator during the unveiling of the solution in Lagos.
According to a statement by the bank, the unique features of the SkyeXperience digital solution are its overriding benefit of providing for the customer, an omni-channel experience and seamless navigation on multiple platforms. He added, “The solution is also self-service, enabling the customer to do several transactions on the go – and to manage time better.”
“For our worthy individual customers, who need to pay school fees from their home or office; and to our SME customers and retail entrepreneurs who need to make instant payments to suppliers and vendors in distant cities, this solution is for you,” Abiru added.
Earlier in his welcome address, the Chairman of Skye Bank, Mr. Mohammed Ahmad, said the launch of SkyeXperience was the bank’s own modest contribution towards the economic development of Nigeria, especially in the area of financial technology and digital revolution. “By the unveiling of this new service platform, called SkyeXPerience, we are offering you a smarter way to bank, and a more convenient way to live,” Ahmad said.
Specifically, the Skye Bank chairman lauded the federal government policy on digital revolution which seeks to achieve 30 per cent broadband penetration by 2018, believing that the SkyeXperience will encourage more Nigerians to embrace the use of technological solutions to attain a more convenient and quality living, irrespective of their social status.